Terms of use

Last Revised 01/01/2020


This Site is owned and operated by VRAMP Limited, company number 11867642, part of the Carbon Husky ltd group, located in the UK. We want you to know and understand your rights and our rights relating to the provision of the Services (as defined below).

Your privacy is very important to us. See how we collect and use your personal information in our Privacy Policy.

These Terms of Use (hereby referred to as Terms) are the legal agreement that applies to the VRAMP application (hereby referred to as the VRAMP App) provided by VRAMP Ltd, trading as VRAMP, of Bradley House, Park Five Business Centre, Exeter, Devon, EX2 7HU, United Kingdom.

By using the VRAMP App you agree to the Terms so please read the terms carefully. If you do not agree with the terms you should not use the VRAMP App.

These Terms are applicable to:

  • The company, individual other legal entity who initially set up the VRAMP App (hereby referred to as Account Administrator)
  • Anyone who manages the VRAMP App on behalf of the Account Administrator
  • Anyone who downloads the VRAMP App from the appropriate mobile app stores and are invited to join the VRAMP App by an Account Administrator (hereby referred to as End User)

These Terms apply to all means by which you access the VRAMP App, whether via your browser or mobile applications provided by us or by any other means permitted by us on such terms as may be relevant to those other means. It will be assumed to have obtained permission from the owners of any mobile device that is controlled, but not owned, by you onto which you download the VRAMP App.

Use of the vramp.io website

We agree to use our reasonable endeavours to maintain the Site in a fully operating and error free condition. As this cannot be guaranteed we do not accept responsibility for any defects that may occur or for any loss of profits, loss of data, costs or any consequential losses arising from your use or inability to use the Site.

Your participation and dealings with and interest in any form in promotions, services, offers of merchants, advisors, providers, agents and associates found on or via the Site unless explicitly stated by us, are solely between you and the person with whom you are dealing. Should any dispute arise between you and the other party we may assist you at our discretion but shall not be responsible for any loss, costs or damages that may arise from any such dealings

You shall at all times use the Site in such a way that ensures full compliance with all applicable laws and regulations. You shall not use the Site to transmit or post any material which, in our opinion, is malicious, defamatory, offensive, obscene, lewd, annoying, threatening or menacing in any way against any party by act of omission or commission.

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In consideration of your use of the Site, you agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form and also to maintain and promptly update this information.

You are under no obligation to provide such information. However, if you should choose to withhold the requested information, we may not be able to provide you with certain services.

You are responsible for maintaining the full and total confidentiality of any information that may be assigned to you on registration. As a result you are fully responsible for all actions and activities that take place under such information. If you believe there has been an unauthorised use of your information or if their confidentiality is in any way compromised, it is your responsibility to contact us immediately at support@vramp.io.

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This Site may contain hyperlinks or other references to third party websites (“Third Party Sites”) that VRAMP does not own or operate. Such hyperlinks are provided for your reference only. VRAMP makes no warranties or representations regarding the availability of, or the content located on or through Third Party Sites and will not be a party to, or in any way responsible for, any transaction concerning goods or services available from such Third Party Sites. VRAMP does not endorse, sponsor, or review the content contained at the Third Party Sites to which hyperlinks on the VRAMP Site is directed, nor does VRAMP represent that such Third Party Sites are appropriate for children, in compliance with laws, or are what they purport to be. Accordingly, VRAMP does not accept any responsibility or liability for content contained at such Third Party Sites. Likewise, the parties who own, control, or operate the Third Party Sites at which such hyperlinks are directed do not necessarily have knowledge of, endorse, sponsor, or approve of the hyperlink or content contained at this Site.

VRAMP is not responsible for the privacy policies of such Third Party Sites.

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Websites may use one of the graphic icons and code provided by us. By publishing any of the graphic icons or text links, you agree to be bound by the following policies:

You may use one or more of the graphic icons on your website, and not in any other manner. It must always be an active link to the VRAMP homepage at www.vramp.io. The graphic icons may be used only on web pages that make accurate references to VRAMP or VRAMP. You may not display the graphic icons in any manner that implies sponsorship, endorsement or licence by VRAMP or VRAMP. You may not alter the graphic icons in any manner, including size, proportions, colours, elements, etc., or animate, morph or otherwise distort their perspective or two dimensional appearance. You may not use the graphic icons on any website that disparages VRAMP or its products or services, infringes any VRAMP intellectual property or other rights, or violates international law. These policies do not grant a license or any other right to the VRAMP logo or trademarks. VRAMP reserves the right in its sole discretion to terminate or modify permission to use any graphic icon at any time. VRAMP reserves the right to take action against any use that does not conform to these policies, infringes any VRAMP intellectual property or other right, or violates other applicable law.

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Your Rights to use the VRAMP App

We grant you a non-transferable, non-exclusive, revocable worldwide licence to use the VRAMP App, subject to these Terms and the Privacy Policy incorporated into these Terms by reference. Except as expressly set out in these Terms or as permitted by any local law, you agree:

  • Not to copy the VRAMP App
  • Not to rent, lease, sub-license, loan, otherwise distribute, translate, merge, adapt, alter, vary or modify the VRAMP App.
  • Not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the VRAMP App.

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Subscription Fees

VRAMP accounts may either be on a free period (Demo Accounts) or paid for (Paid Accounts) depending on the selected account option. Demo Accounts may not have all the features of Paid Accounts and we may introduce limitations and/or remove features from Demo Accounts without notice.

The subscription period for Paid Accounts is 12 months unless another duration is described in your signed agreement. For Demo Accounts, your free access will end after an agreed date, at which point you must upgrade your account to a Paid Account. Failure to do so will result in your account being suspended.

Demo Account holders may upgrade to a Paid Account at any time.

Paid Accounts are subject to fees based on the number of VRAMP APP users per month. The Account Holder agrees to pay all applicable Subscription Fees including any value added tax, sales or other taxes that we are required by law to charge. Paid Accounts will be subject to a minimum entry fee of £6,000 + vat for a 12 month period.

Paid Accounts shall automatically renew for the same subscription period unless you cancel the account by the end of the then-current period. You may cancel your account at the end of the then current Subscription Period by contacting accounts@vramp.io

Current list prices for Paid Accounts are available on the VRAMP website. We reserve the right to change these or institute new charges for access to the VRAMP App at any time. Revised prices will be published on the website. You are responsible for regularly reviewing such pricing information. Revised fees apply to existing Paid Accounts only from the beginning of the next subscription period; non termination of your account at the end of the then current subscription period constitutes acceptance of any revised fees that apply.

You and/or the owner of the Mobile Device using the VRAMP App are responsible for any charges, including data charges that may be charged by your and/or their service providers for internet access on the Mobile Device.

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Acceptable Use & Content

The VRAMP App allows you to create, upload, post, send, receive and store content. You retain such ownership rights as you had in that content to begin with. You agree we may use such content for the purposes of delivering your messages as part of the VRAMP App and that we may store and copy your content for the purpose of making backups, to prevent data loss etc. We will not use the content you create, upload, post, send, receive and store. Where Account Administrators manage their own encryption keys we have no access whatsoever to content created, uploaded posted, sent, received or stored.

You must not use the VRAMP App in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously.

You must not infringe any third party or our intellectual property rights in relation to your use of the VRAMP App including the submission of any content.

You must not transmit any content that is: defamatory; obscene, offensive or otherwise objectionable; promotes sexually explicit material, violence or discrimination based in race, sex, religion, nationality, disability, sexual orientation or age; is threatening or is likely to harass any person; or advocates or assists any unlawful act. We do not moderate any content on the VRAMP App and accept no obligation to monitor such content.

Account Administrators may be subject to additional obligations and requirements regarding content, imposed by their organisation by way of employment contracts, staff policies for example. These are solely a matter for the Account Administrator and organisation.

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Removal of content that breaches acceptable use

End Users may report content they believe is in breach of our Acceptable Use & Content terms. Having received a report, we will determine, at our discretion, whether there has been a breach of the terms and act accordingly. Should we determine there has been a breach, we will contact the Account Administrators for the account. We may take such action as we deem appropriate which may include all or any of the following:

  • Immediate, temporary or permanent withdrawal of the right for the offending Account Administrator or End User to use the VRAMP App
  • Immediate, temporary or permanent removal of any offending content from servers controlled by us
  • Issue of a warning to the offending Account Administrator or End User
  • Commence legal proceedings against the offending Account Administrator or End User for reimbursement of all costs on an indemnity basis. (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
  • Disclosure of such information to law enforcement bodies as we reasonably feel is necessary

The actions outlined above are not limited, and we may take any other action we reasonably deem appropriate.

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We will use reasonable efforts to make the VRAMP App available at all times, but we do not guarantee that the it will always be available or be uninterrupted. We are under no obligation to provide you with maintenance or technical support, unless we have agreed specifically otherwise with you.

We accept no liability for any disruption or non-availability resulting from external causes such as but not limited to internet service provider equipment failure, power failure, host equipment failure, communications network failure.

To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, compatibility, accuracy of information and satisfactory quality.

We may suspend, withdraw or restrict the availability of all or any part of the VRAMP App for business and operational reasons. In particular, we may suspend withdraw or restrict the Account Administrators or any individual End User’s access to the VRAMP App without notice if the Account Administrator or the particular individual End User is in breach of these Terms.

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Intellectual Property Rights

You acknowledge that all intellectual property rights in the VRAMP App anywhere in the world belong to us, that rights in the VRAMP App are licensed and not sold to you, and that you have no rights in, or to, the VRAMP App other than the right to use the VRAMP App in accordance with these Terms.

You acknowledge that you have no right to have access to the VRAMP App source code.

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You agree to indemnify and hold VRAMP Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against VRAMP arising out of your use of the VRAMP App, your content and/or any breach by you of these Terms.

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VRAMP App Updates & Changes

We may automatically update the VRAMP App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the VRAMP App.

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Termination of Services

We may suspend and/or terminate your right to access and/or use the VRAMP App immediately by written notice to you if you commit a material or persistent breach of these Terms which you fail to remedy within 7 days after the receipt of written notice requiring you to do so.

On termination for any reason you:

  • must immediately cease all activities authorised by these Terms
  • accept all rights granted to you under these Terms will cease
  • should actively promote the removal the VRAMP App from all Account Administrator and End User mobile devices
  • accept the fact we will remove access to the VRAMP App from all Account Administrators and End Users.

You may terminate your agreement with VRAMP Ltd on giving us not less than one months notice in writing, such notice to expire upon the expiry of the current licence period.

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Limitation of Liability

You acknowledge that the VRAMP App has not been developed to meet your individual requirements, and that it is your responsibility to ensure that the features and functions of the VRAMP App meet your requirements.

We accept no liability with respect to any services not associated to VRAMP Ltd. We accept no liability for actions taken in relation to removal of content that breaches acceptable use.

We have no liability to you for any loss of profit, loss of business, business interruption, loss of savings, loss of business opportunity, loss of use or corruption of software, data or information, damage to goodwill or any indirect or consequential loss.

Nothing in these Terms shall limit or exclude our liability for:

  • fraud or fraudulent misrepresentation
  • death or personal injury resulting from our negligence
  • any other liability that cannot be excluded or limited by English law

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The Content on this Site is only for your general information and use and is not intended to address your particular requirements. In particular, the Content does not constitute any form of advice, recommendation or arrangement by VRAMP and is not intended to be relied upon by users in making (or refraining from making) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangements made between you and any third party named on this Site are at your sole risk and responsibility.

No warranties

Because of the number of sources from which VRAMP obtains content and the nature of electronic distribution via the internet, VRAMP does not give any warranties in respect of the site, content, software or services available through the site (collectively, “site services”). In particular, the site services are provided on an “as is”, “with all faults” and “as available” basis. To the extent allowed by applicable law, VRAMP hereby disclaims all warranties, conditions or duties of every nature whatsoever (except any duties of good faith), including without limitation, any implied warranties of merchantability or of fitness for a particular purpose, any express or statutory warranties, and any warranties or duties regarding accuracy, timeliness, completeness, performance, lack or negligence or of workmanlike effort. Additionally, VRAMP makes no warranty that the site services are free from infection by viruses or anything else that has contaminating or destructive properties. Also, VRAMP does not provide any warranty against infringement or of title or quiet enjoyment and makes no express warranties.

No incidental or consequential damages

To the full extent allowed by applicable law, you agree that VRAMP will not be liable to you and/or any third party for any consequential or incidental damages (including but not limited to lost profits, loss of privacy or for failure to meet any duty including but not limited to any duty of good faith, lack of negligence or of workmanlike effort) or for any other indirect, special, or punitive damages whatsoever that arise out of or are related to the site services or to any breach of the terms by VRAMP, even if VRAMP has been advised of the possibility of such damages and even in the event of fault, tort (including negligence) or strict liability

Limitation on damages; exclusive remedy

You agree that your only recovery for any damages that you incur, and your exclusive remedy, shall be limited to the direct damages you actually incur in reasonable reliance on the applicable site service up to a limit of the following, at VRAMPS’s election: (1) a refund of the amount you paid (if any) in total during the month in which the damage is first incurred, less any reasonable allowance for complying services, or (2) correction or replacement of the service. all limitations will apply to all legal and equitable theories.

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Privacy Policy

The information that you provide about yourself to VRAMP will only be used in accordance with our Privacy Policy.

The Privacy Policy does not apply to Third Party Sites.

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Changes to Terms of Use

VRAMP reserves the right to change or modify these Terms of Use at any time. We may inform you by sending you an email or notifying you of a change when you next start the web version of VRAMP. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the VRAMP.

We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or obligations under these Terms to another person if we agree in writing.

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Choice of law and jurisdiction

These terms are governed by English law. Use of the services provided by VRAMP and access to this Site is not authorised in any jurisdiction which does not legally recognise the provisions of these Terms of Service.

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Book A Demo

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Get in touch to request a demo or to ask a question.